The City of Newcastle’s Rapid Digital Transformation During COVID-19 with 12d Synergy Case Study

How Did the City of Newcastle Achieve Rapid Digital Transformation During COVID-19 with 12d Synergy?

The City of Newcastle’s journey with 12d Synergy is a story of rapid transformation driven by opportunity and necessity. A series of organisational changes—including new leadership, modern design tools, a technology-enabled workplace, and flexible working practices—created the foundation for a digital shift that would reshape how the engineering team worked.

When COVID-19 forced the team to work remotely, managing large engineering datasets became an urgent challenge. 12d Synergy provided the solution, enabling the City of Newcastle to maintain productivity with secure data management, faster file access, version control, and seamless collaboration. Remarkably, the platform was implemented across the design and survey teams within just four weeks.

What started as a response to remote working evolved into a long-term transformation. Through phased adoption, the City expanded its use of 12d Synergy for project data management, email organisation, task tracking, and collaboration. The result was a more connected, efficient, and future-ready approach to managing engineering projects.

The tipster: Configuring Env_configs.4d – Dongles

As your 12d Model customisation grows, managing multiple licenses and environment configurations can become increasingly complex. In this video, we introduce a more efficient way to handle license selection by using the Dongle Configuration feature within the Environment Configurations file. Rather than maintaining separate dongles.4d files for each modelling purpose, you can store your license information directly within the configuration file, creating a cleaner and more streamlined setup.

Throughout the tutorial, you’ll learn how to create and manage dongle entries, understand the relationship between dongles and nodes files, and determine when a single environment configuration may be sufficient for your workflows. We also cover situations where separate environments and variable overrides may still be beneficial. Whether you’re setting up a new customisation framework or refining an existing one, this video provides practical guidance to help reduce administration, simplify maintenance, and make managing licenses in 12d Model more straightforward.

Watch the video here:

History Files: 12d helps rebuild Christchurch

As a key contractor within the Stronger Christchurch Infrastructure Rebuild Team (SCIRT), SCIRT (https://scirtlearninglegacy.org.nz/) leveraged 12d Model to help deliver one of New Zealand’s largest post-earthquake infrastructure reconstruction projects, restoring critical roads, water networks, and essential services across Christchurch.

The $2 billion rebuilding of Christchurch is one of the biggest and most complex civil engineering projects New Zealand has ever seen.

The city was hit by four major earthquakes over 10 months, the magnitude 6.3 quake in February 2011 being the most destructive.

The earthquakes resulted in the loss of 181 lives, and caused unprecedented damage that left the 376,000 residents without even basic infrastructure and services.

The massive rebuild task has started, and the design teams at work on restoring the devastated infrastructure needed to choose the right civil software.

They chose 12d Model — because it provides the best integrated package for surveying, preliminary and detailed design, construction and producing as-built drawings.

The project is being carried out by the Stronger Christchurch Infrastructure Rebuild Team (SCIRT), an alliance involving Christchurch City Council, Canterbury Earthquake Recovery Authority (CERA), New Zealand Transport Agency (NZTA), City Care, Downer, Fletcher Construction, Fulton Hogan, and MacDow New Zealand. It will also see major involvement from GHD, URS, Sinclair Knight Merz, Beca Opus and Eliot Sinclair.

And 12d Model will be helping the SCIRT teams across the alliance tackle a huge amount of work, in a project that will take at least five years.

An estimated $2.5 billion worth of replacements or repairs are needed to more than 200km of roads and 800km of pipes for water, wastewater and stormwater, as well as a large number of water reservoirs, bridges and public parks.

“12d Model is being used as the civil engineering database and for all the civil engineering functions including the surveying, drainage and sewer design and road design,” 12d Solutions Managing Director Lee Gregory said.

To help with the vast rebuild effort, 12d NZ are currently conducting “train the trainer” courses for drainage and civil design, and training for the SCIRT 12d Lead Designers.

“All the surveying is being done for SCIRT by consultants using 12d Model,” he said.

New Zealand government Earthquake Recovery Minister, Gerry Brownlee, said Canterbury had been amazingly resilient over recent months, with residents willing to make changes to meet the challenges of the devastated areas.

“Through earthquakes and snowstorms the city is still getting up and going to work,” Mr Brownlee said.

“Despite all they‘ve been through I believe confidence is growing among Cantabrians, and with good reason.”

Download this Case Study as a PDF HERE

SPOT Training: 12d Model 15 Snippets

Take your 12d Model skills to the next level with this self-paced online course, designed to fit around your schedule. With 2 hours and 50 minutes of on-demand training, you can learn whenever it suits you and revisit the content whenever you need.

What’s Included

As part of your enrolment, you’ll receive:

  • 25 expertly guided video lessons
  • 2 hours 50 minutes of on-demand training
  • A 12d Model 15 licence valid for 3 months
  • Lifetime access to all course videos and training materials
  • Interactive quizzes to reinforce your learning
  • A Certificate of Completion upon successfully meeting the course requirements

Learn at Your Own Pace

This is a Self-Paced Online Training (SPOT) course, giving you the flexibility to study whenever and wherever it suits you, while progressing through the material at your own speed.

Earn a Professional Certificate

Successfully complete the course requirements to automatically receive a Certificate of Completion. If you’re simply taking the course to build your 12d Model skills, certification is entirely optional.

Course Requirements

To get the best learning experience, we recommend:

  • Two monitors (so you can watch the lessons on one screen while practising on the other), or a second computer
  • A reliable internet connection
  • 12d Model v15 (download link provided after enrolment)

Prerequisites

This course is suitable for all 12d Model users, whether you’re just getting started or looking to improve your workflow.

To maximise your learning experience, we recommend:

  • A basic understanding of the MTF.
  • Completing the Civil Design Basics V15 course for a strong foundation (recommended but not required).
  • No programming experience is necessary. If you’re familiar with simple Excel formulas such as IF statements, you’ll quickly understand the concepts covered in this course.

12d Model Licence and Loan Agreement

Your enrolment includes access to a 3-month 12d Model 15 training licence, provided under the terms of the 12d Model Licence and Loan Agreement.

Enroll Today – Only $200!

The Tipster: Configuring Env_configs.4d – Environments

In this short tutorial, we show you how to create and manage Env_configs.4d in 12d Model to simplify license management across different workflows. By creating multiple environments within a single configuration file, you can quickly switch between licenses for surveying, road design, drainage, GIS, and other disciplines without changing your software setup.

Each environment overrides only the required settings, primarily the nodes.4d and dongles.4d files. While the nodes.4d file typically remains the same across all environments, the dongles.4d file changes depending on the license required. Once configured, the file can be stored on a shared server, allowing users to select the appropriate environment when opening a project.

When 12d Model starts, it automatically references the license associated with the selected environment, whether it is hosted locally or on a network. Users can verify the active environment and license through the startup output window or the Help > About 12d Model dialog.

Watch the full tutorial to learn how to create Environment Configuration files, switch between license environments, and streamline license access in 12d Model.

Western Sydney International Airport Case Study

What does it take to successfully deliver one of Australia’s largest infrastructure projects while coordinating more than 20 designers working remotely?

In this presentation, the project team shares how they used 12d Model and 12d Synergy to deliver the geometry design, drainage design, and design verification for the Western Sydney Airport Bulk Earthworks Detailed Design. Discover how well-planned data management, collaborative workflows, automation, and consistent project standards enabled the team to streamline delivery, maintain quality, and adapt seamlessly to remote work during the pandemic.

Whether you’re managing a large multidisciplinary project or looking to improve collaboration and efficiency within your own team, this session provides valuable lessons that can be applied to projects of any scale.

Watch the full video to discover:

  • How 12d Synergy helped coordinate more than 20 designers working on shared models.
  • Why investing time in project setup and data management is critical to project success.
  • How automation and standardised workflows reduced manual effort and improved consistency.
  • Practical strategies for managing large infrastructure projects and maintaining productivity in a remote working environment.

SPOT Training: Civil Design Features using 12d Model 15

The Civil and Surveying Institute (the largest and most experienced provider of authorised 12d Model training courses) offers a variety of training courses in multiple formats. For users looking to expand their design expertise, the Civil Design Features Course explores advanced design capabilities and the latest features introduced in 12d Model 15.

Enrol in the entire course for only $400 (AUD) excl GST

This Self-Paced Online Training course includes 10 hours and 42 minutes of on-demand video training, allowing you to learn at your own pace with structured guidance.

As a part of the course, trainees access:

– 12d Model Software licence for six months, and data

– 62 Online video lessons

– Practical and engaging quizzes

– Certificate of Completion

– 12 months’ access to the SPOT video lessons

This course is designed for those for anyone wishing to acquire new competencies or maintain a certain proficiency, attending a one-off training course every now and then isn’t enough. Through a curated series of self-paced and continuous online training programs, we’ll help you stay up-to-date with current best practices and give you the resources to be at the forefront of your chosen field.

In this course, you will explore advanced road design features using 12d Model 15, focusing on improving efficiency and adaptability in your projects. This course builds on the Civil Design Basics course and introduces tools and techniques that enhance dynamic design capabilities.

The course covers methods to handle complex design changes, making your projects more responsive and adaptable. By delving into more advanced options and incorporating the latest design features available in 12d Model version 15, you will enhance your design knowledge while embracing current best practices. You will also learn how to utilise the latest features in 12d Model 15, ensuring your designs follow current best practices. The result? Greater efficiency in your work, especially when handling design changes, making your projects more dynamic and adaptable.

Enrol for only $400 (AUD) Today: https://www.civilandsurveying.com/spot-12d-model-15-civil-design-features-course

The Tipster: Setting Up Environment Configurations

Looking to better manage your company setup or work with multiple customisations in 12d Model? This webinar provides a helpful introduction to Environment Configurations and how they can support a more organised and efficient workflow.

In this session, you’ll learn more about:
• Environment variables and how to enable or disable them
• Setup files and search paths
• How 12d Model searches for setup files
• Managing customisations and configuration settings
• Helpful resources for setting up your 12d Model environment

We hope you find this session useful! Take a look at the video preview below, and explore the full webinar for a more detailed discussion on working with Environment Configurations in 12d Model.

History Files: Busway success – Max Padovan & Associates (MPA Surveying)

Max Padovan & Associates (MPA Surveying) has built a strong reputation for delivering high-quality surveying services across Australia’s major infrastructure, mining, and construction projects. With decades of experience and a focus on maintaining consistent surveying standards, MPA has played a key role in the successful delivery of numerous large-scale developments. This project highlights MPA’s contribution to a busway infrastructure project, showcasing the expertise, precision, and innovative surveying practices that have made the company a trusted partner on complex civil construction projects.

Founded by Max Padovan in January 1988 and incorporated in November 1995 in response to increased demand for its services, Max Padovan & Associates (MPA) continues to expand and now has offices in Brisbane, Maleny, Mackay, and Charters Towers. The firm can best be described as being in the business of providing surveying services to increase the productivity and reliability of Project environments through the assessment, implementation and ongoing support of surveyors, survey crews and in-house surveying computer services. MPA’s key strength has been the ability to provide a surveying consultancy service with particular emphasis on the standards and practices used on each project.

From initial assessments through to final implementation, MPA has undertaken and completed several medium-tolarge Mining and Construction Projects during recent years, including Projects for several large corporate clients.

Recent Projects include the Roma Street Parklands, Queensland University Convention Centre, the Gold Coast Rail Line – Civil 7, the Roy Wallace Building at Southbank Institute of TAFE, and the Southeast Transit Authority – Package 4 – for which 12d Model was used with great success.

MPA was the survey consultant to the principal contractor Henry Walker Eltin for the South East Transit project SET4. The project consisted of 6km of busway from Brisbane’s Nathan to Eight Mile plains with the addition of transit lanes to the Pacific Motorway. Associated with the construction was approximately 8km of retaining walls, 13 bridges, and two bus stations.

12d Model was chosen as the main software package used by MPA on site, a decision which was never regretted as more features were added throughout the project and greater reliability was placed on it.

As progress claims are submitted by the contractor at the end of each month, quantities are required quickly and in such a way as to allow future auditing and justification of the claim. The use of supertins in 12d Model allowed MPA to complete their field survey using predominately GPS, then produce a surface which combined all of the previous months’ surveys. Often the requirement for detail and bulk quantities to be broken down by geographical area and type meant that 80-100 separate quantities were reported that month in their survey report.

As an aid for construction planning and mass haul calculation, the remaining quantities to end of project were also reported. This entire process could be completed within 2 days from the start of the end-ofmonth process.

“Often there is a need to relate the design concept to field supervisors and Engineers,” said MPA’s Ken Cross. “12d’s three-dimensional visualisation capabilities were useful in this regard and they made constant use of dynamic sectioning and drive throughs for this purpose. The drive through method was also useful when checking for gross error in end-of-month surveys.”

On the dynamic section through the data, MPA would typically turn on models representing the original surface, the latest end-of-month surface, design to subgrade and design finished level. The ease and speed with which this information could be displayed and updated on screen made it extremely useful for design visualisation. MPA provided the quantities and geometry for traffic switches during the different phases of construction. 12d’s simple editing of horizontal and vertical geometry made this a far simpler task, as usually the designs were altered several times to suit cost, constructability and time constraints. At each change, quantities were able to be rapidly provided and costs determined for asphalt, paving etc.

Several design changes were made to the original in order to produce cost or time savings, particularly with the retaining walls, and 12d proved quite useful here for the rapid display of construction elements in the cross sections.

During the project, many times per day, Engineers or Supervisors would require spatial information pertaining to design relative to current construction, and 12d Model has several useful tools for providing quick answers to questions such as: ‘How much material do I need to order for a retaining wall backfill?’ and ‘How far down is it to the existing stormwater pipe from our current position?’ The dynamic depth between tin surfaces, flow arrows, and dynamic display of crossfall between strings were just a few of the features MPA utilised constantly for this purpose.

Another feature MPA used frequently is the ability to use pipe linetypes in cross section and therefore check clearances to existing services during construction.“We have used 12d Model every day for 2 years,” Mr Cross said. “In south-east Queensland, for any roadworks that we’re involved in, and even for construction work, we use 12d. It’s going really well.”

Download this Case Study as a PDF HERE.

SPOT Training: Civil Design Basics – 12d Model 15

Ready to start your journey with 12d Model 15? The Self-Paced Civil Design Basics Course Bundle is the perfect starting point for new users looking to build confidence and practical skills in civil design.

For AUD $300 (excl. GST), you’ll receive two comprehensive courses:

  • 12d Model 15 Fundamentals
  • 12d Model 15 Civil Design Basics

With over 7.5 hours of on-demand training across 54 video lessons, you can learn whenever it suits you. The bundle also includes a 6-month 12d Model cloud licence, practical quizzes, a Certificate of Completion, and 12 months of access to all course videos.

Looking to strengthen your professional credentials? You can also choose to complete a proctored exam to earn a Certificate of Competency—an excellent addition to your résumé for job applications or career advancement.

Whether you’re completely new to 12d Model or looking to establish a solid foundation, this self-paced bundle teaches current best practices and practical workflows to help you work more efficiently from day one.

Start learning at your own pace and take the first step towards becoming a confident 12d Model user.

Enroll today: https://www.civilandsurveying.com/spot-civil-design-basics-v15